Terms & conditions

By entering this site you agree to abide by the terms and conditions of use thereof. The placement of an order online indicates your acceptance of these terms and conditions.

Making a purchase

By submitting your order you are offering to buy goods and allowing us to use your personal details for the purpose of supplying those goods.
All online orders are confirmed by email. We will contact you by email or telephone regarding any delivery delays or payment issues.

Availability

We do try to keep the website up to date so that items on the website are in stock. Sometimes items sell out quickly and as we offer a range of truly unique items, once they are gone, they are gone! Holding items in your basket does not secure stock, once your order has been completed your stock will be allocated. Any dates specified for delivery of goods are approximate and we shall not be liable for any losses, costs, damages, charges or expenses caused by any delay.

Payment

You can pay for your order by PayPal or BACS. Please note for all orders placed with PayPal payment is debited directly at the time of order, before your items are shipped. In the event that the items you have ordered are out of stock, your order will be cancelled and you will be refunded immediately. If you would like to pay by bank transfer please email us with your order and we will send our bank details for transfer.

Pricing

If a product is advertised at an incorrect price due to a typographical error or a supplier error we reserve the right to refuse or cancel an order whether or not said order has been confirmed. In such a case we will make you aware of this and a full refund will be given, if required (errors and omissions accepted). All prices are shown in pounds sterling and are inclusive of VAT.

Delivery

We ship worldwide!

Returns /exchanges policy & cancellation rights

We only accept refunds and returns if the product is faulty in some way. Unfortunately due to the nature of our products (uniquely sourced and limited numbers held in stock) we cannot offer refunds if you change your mind on the product sent. Please choose your size and colour options carefully.

If you have purchased a class pass or workshop space, these are strictly non refundable. If you can no longer attend your workshop you are welcome to pass your space onto a friend or we can try to fill your space and if successful, we will refund your minus a 20% admin fee